New Data Shows UK Mobile Network Coverage Lags Behind EU and G7 Nations

One in five UK mobile users struggle to make calls, according to data from the Buffering Britain app This Is Money. The problem is far worse than regulators claim: while Ofcom says 96% of the population has good 4G coverage, real-world testing shows millions lack reliable signal or service at all Daily Mail.
The gap between official coverage maps and actual user experience is striking. In Dorset alone, only 63.5% of the county has good 4G signal from at least one operator—far below Ofcom's claim of 99.9% coverage for the same area This Is Money.
Up to two in five mobile phone users cannot watch video clips on websites or social media, the Buffering Britain app found Daily Mail. This means roughly 40% of users experience frequent buffering, freezing, or complete failure when trying to stream content. In some regions, up to one in ten people struggle just to make basic phone calls This Is Money.
Britain's mobile network is worse than coverage in all 27 EU member countries and every other G7 major economy, according to consumer group Which? This Is Money. This ranking includes nations like France, Germany, Canada, and Japan. The finding challenges the idea that UK networks are world-class or competitive globally Daily Mail.
The regulator Ofcom claims 96% of the UK population has good 4G coverage This Is Money. But independent testing tells a different story. The Buffering Britain app—which collects real usage data from actual users—shows millions face dead zones, weak signals, and dropped connections Daily Mail. When tested in specific regions like Dorset, official claims are off by 36 percentage points This Is Money.
Publishers
3
Articles
4
Reach
6