Manitoba 911 Restored
Manitoba 911 Outage Outside Winnipeg Restored After Suspected Fibre Cut, Officials Advised Alternative Contacts
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Key Points
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Bell stated that 911 service was restored to communities outside Winnipeg by late Wednesday afternoon after a suspected third‑party fibre cable cut disrupted service.
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Manitoba RCMP and health/emergency officials advised that if 911 cannot be reached, residents should use the 24/7 emergency line at 1-800-770-5022; officials noted that the 10-digit toll-free lines appear unaffected, and Shared Health instructed callers to first try 911 and, if unavailable, contact the Manitoba Transportation Co-ordination Centre at 204-625-2111.
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Brandon’s public safety answering point is one of Manitoba’s two PSAPs (the other is in Winnipeg); Brandon Police Service said the disruption is not related to Brandon Public Safety Communication Centre and that the telecommunications provider is actively working to resolve the issue.
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An emergency notification was issued to some Manitoba cellphones shortly before 2:45 p.m. regarding the 911 outage.
A suspected third-party fibre cable cut knocked out 911 service across Manitoba outside Winnipeg on Wednesday, leaving thousands of residents unable to reach emergency services for several hours. Bell Canada confirmed the cause and announced that service was fully restored to communities outside Winnipeg by late Wednesday afternoon, according to CTV News.
An emergency alert was sent to Manitoba cellphones shortly before 2:45 p.m. warning of the outage. Winnipeg's 911 service was never affected. Bell described the disruption as stemming from a "third-party fibre cable cut," per CTV News.
Fibre Cable Cut Knocked Out Emergency Lines Province-Wide
The outage hit communities across Manitoba outside Winnipeg, including Brandon, which hosts one of the province's two public safety answering points, or PSAPs. A PSAP is the call centre that receives 911 calls. The other PSAP is in Winnipeg, which kept working normally throughout the incident, according to Brandon Sun.
Brandon Police Service clarified that the disruption was not tied to the Brandon Public Safety Communication Centre itself. The problem lay with the telecommunications network. "The telecommunications provider is actively working to resolve the issue," the service said, as reported by Brandon Sun.
Residents Told to Call Local Numbers or Go Directly to Help
Manitoba RCMP urged anyone who could not reach 911 to call the provincial 24/7 emergency line at 1-800-770-5022. Officials stressed that 10-digit local numbers for police, fire, and ambulance appeared unaffected during the outage, according to Discover Westman.
Shared Health told callers to try 911 first. If that failed, they were told to contact the Manitoba Transportation Co-ordination Centre at 204-625-2111. Authorities also advised people to go directly to the nearest emergency facility if calls kept failing, per CTV News.
Bell Confirms Full Restoration by Late Wednesday Afternoon
Bell Canada announced that both wireless and landline 911 service had been restored to communities outside Winnipeg by late Wednesday afternoon. The company confirmed the cause as a "third-party fibre cable cut," according to CTV News. No timeline had been given while repairs were underway.
Officials from Bell, Brandon authorities, and municipal emergency services coordinated throughout the outage to speed up repairs, Brandon Sun reported. Authorities urged calm and patience while the work was completed, and confirmed that updates would follow as the situation evolved.
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