Orioles offer complimentary tickets after changing Bird Bath guest schedule

The Baltimore Orioles are giving free tickets to fans in the Bird Bath section after promoting Ravens receiver Zay Flowers as a guest splasher for a game, then canceling his appearance. AP reported that the team acknowledged the mix-up and said Flowers did nothing wrong. The Orioles plan to offer complimentary tickets for a future home game to make it right.
The Bird Bath is a left-center field section where a guest splasher sprays water on fans after big plays. AP reported that the Orioles had publicly promoted Ravens wide receiver Zay Flowers to be the guest splasher for a Saturday game. But the team changed plans and did not tell fans directly.
The team made clear that Flowers was not at fault. AP stated that the Orioles changed their schedule in advance and that Flowers completed everything the team asked him to do. The issue was the lack of communication with ticket holders who expected him to appear.
The team acknowledged a key failure: they did not tell Bird Bath fans that plans had changed. AP reported that the Orioles now say they should have communicated the change directly to fans before the game. This led to disappointed attendees who bought tickets expecting Flowers to make an appearance.
To fix the situation, the Orioles are offering complimentary tickets for a future home game to fans in the Bird Bath section. AP noted this is the team's way of apologizing for the poor communication. The offer applies to those who attended the Saturday game and missed Flowers's appearance.
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