Kenya's Transport Authority Suspends Matatu Licenses and Route Expansion for Two Years

NTSA said the 12-month freeze on adding/extending routes is “subject to review where a new road is commissioned,” meaning route changes could be reconsidered if infrastructure is newly opened.
NTSA warned that it is also halting modification or reconfiguration of current routes for a year and said enforcement measures will “remain in place” to ensure compliance throughout the moratorium period.
The regulator explicitly tied the move to restricting entry for would-be workers: the suspension “could” affect thousands of people employed in the sector, including potential drivers and PSV fare conductors (“makangas”) seeking entry through new operators.
NTSA gave a concrete illustration of what operators can’t do during the freeze—for example, if a company such as Super Metro wanted to add a route like “CBD-Kasarani-Mwiki,” it would have to wait until the one-year period ends or the moratorium is lifted/reviewed.
While blocking new licensing, NTSA encouraged prospective investors/operators to use the moratorium period to submit “memorandums/proposals” aimed at promoting road safety and improving public transport management in Kenya.
Kenya's transport regulator has slapped a 24-month ban on licensing new matatu Saccos and public service vehicle companies, effectively closing the door on new entrants to the country's busy public transport sector, according to Citizen Digital. The National Transport and Safety Authority (NTSA) is also freezing all new and extended bus routes for 12 months — a move that will reshape how millions of Kenyans get around.
NTSA says the freeze is a response to rampant non-compliance, a surge in illegal operators, and a road safety crisis that has already claimed 2,150 lives in 2026 alone, Business Today Kenya reported. The regulator plans to use the pause to audit the entire sector alongside county governments and other partners.
Under the moratorium, no new Sacco or PSV company can apply for a licence for 24 months, according to Nairobi Leo. On top of that, existing operators cannot add new routes, extend current ones, or even shift pick-up and drop-off points for 12 months. NTSA gave a clear example: a company like Super Metro could not add a new route such as CBD-Kasarani-Mwiki until the freeze lifts or is reviewed.
There is one narrow exception. Citizen Digital noted that the 12-month route freeze is "subject to review where a new road is commissioned." In plain terms, if a brand-new road opens, NTSA could reconsider. Otherwise, existing operators must keep running their current routes — and must meet all safety and licensing standards while doing so.
The breaking point came on June 5, when KMTC student Eugene Mutuku was allegedly thrown from a moving Nicco Movers 1 Sacco matatu and killed. NTSA responded by revoking Nicco Movers 1 Sacco's licence on June 12 following a safety audit. The incident exposed what the regulator called a systemic problem — Saccos losing control of their own fleets.
NTSA Director General Nashon Kondiwa said "hidden ownership" and "lack of accountability" are the biggest obstacles to regulating the sector, according to Tuko.co.ke. The matatu sector is built on fragmented individual vehicle owners loosely grouped under a Sacco umbrella, making it very hard to pin down who is responsible when things go wrong.
The freeze hits hardest at the bottom of the industry. NTSA itself acknowledged the moratorium "could" block thousands of would-be drivers and makangas — fare conductors — from entering the workforce through new operators, Tuko.co.ke reported. The matatu sector is one of Kenya's largest youth employers, serving an estimated 30 million daily commuters nationwide.
Prospective investors who have already bought vehicles for new routes now face up to 24 months with no return on their money. Business Today Kenya noted that analysts see the freeze as NTSA pushing the sector toward a more corporate, consolidated model — forcing loose Saccos to professionalize before any new growth is allowed.
NTSA says the moratorium is not simply a punishment. The regulator plans a full audit of road safety compliance and traffic management across the country, working with county governments and sector stakeholders. It also says it will use the 12-month window to redefine routes, making them more consistent and economically viable, according to Citizen Digital.
In an unusual move, NTSA invited prospective investors — even those now blocked from entering — to submit memorandums and proposals on how to improve road safety and public transport management during the moratorium period. Enforcement measures, the regulator warned, will "remain in place" throughout, meaning operators who fail safety checks risk losing their licences entirely, as Nicco Movers 1 did.
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